📝 Overview
The Zoetis Fuse integration in DaySmart Vet streamlines how veterinary clinics manage and access diagnostic lab results. With this integration, results from Zoetis in-house diagnostics automatically sync into the patient’s medical record, reducing manual entry and saving time. It enhances workflow efficiency, ensures accurate record-keeping, and provides quick access to comprehensive diagnostic data—all within the DaySmart Vet platform.
✅ Enabling the Integration
Click Settings > Integrations from the left hand navigation or the Integrations tab if you are in the Settings module
Search for Zoetis Fuse in the search bar in the upper right
Complete the form that appears by providing your Zoetis Client ID
Click Enable
⚠️ Once the integration is enabled, check to make sure that your Zoetis Station(s) are properly connected and online by navigating to Settings > Configuration > View Devices
🔬 How to Set Up Inventory Items
When you enable the integration, DaySmart Vet will create Zoetis items in your Inventory.
If you have existing Zoetis Fuse inventory items, you will need to "map" your existing inventory items to Zoetis' catalog to complete the integration. To do this:
Navigate to the applicable laboratory item in the Inventory module (eg CBC)
Click on Merge Item"
In the Merge Into field, type in the appropriate Zoetis item that is now in your inventory (eg Zoetis: CBC (2000)
Type merge in the text box and select Continue to Merge
⚠️ The name of integrated labs cannot be changed from the inventory default. After merging, you may need to edit the Base Price of the new Zoetis item that was created. To do so, click Edit Item, enter the appropriate base price, and click Save + Done.
💡 If you do not have any existing Zoetis Fuse items, please navigate to the newly created Fuse inventory items that you are going to utilize, and price the lab item(s).
⌨️ How to Submit Labs to The Fuse
Follow the steps below for the proper workflow of submitting labs.
In DaySmart Vet, create the lab medical record using the mapped Zoetis item (the record will transmit the data to the Zoetis machine, and will be pending). When creating the record, make sure the "Send to Machine" field is set to "Yes"
Enter the DaySmart Vet patient ID in the Zoetis machine and run the sample
Once the lab is complete, the results will populate in the lab record in DaySmart Vet. If you do not see the results, please go to the Patients module in DaySmart Vet, and click on the "Labs" tab and filter for "Unassigned". You may click the "Assign" button to assign the record to the patient.
💡 Click the button to learn more about unassigned labs.
❓Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Where do I find my Zoetis Client ID?
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Click the arrow to see the answer
Your Zoetis Client ID is provided by Zoetis. If you do not have it on hand, contact Zoetis support directly to obtain it before attempting to enable the integration.
What should I do if my Zoetis Station is not showing as connected after enabling the integration?
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Click the arrow to see the answer
Navigate to Settings > Configuration > View Devices to check the status of your station(s). If a station appears offline or disconnected, ensure the device is powered on and connected to the network. Contact support if the issue persists.
Can I change the name of a Zoetis lab item after merging?
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Click the arrow to see the answer
No — the names of integrated lab items cannot be changed from the inventory default. However, you can update the Base Price of the item after merging by clicking Edit Item, entering the appropriate price, and clicking Save + Done.
What should I do if lab results don't appear in the patient's record after running a sample?
Click the arrow to see the answer
Click the arrow to see the answer
Navigate to the Patients module, select the Labs tab, and filter for Unassigned. If the result appears there, click Assign to manually link it to the correct patient record.