📝 Overview
The Zoetis reference lab Integration streamlines the diagnostic process by enabling veterinary practices to electronically submit lab orders and receive results directly within the DaySmart Vet platform. This integration enhances efficiency by reducing manual data entry, minimizing errors, and ensuring faster access to critical lab information. Results are automatically linked to the patient’s medical record, making it easy to track, review, and manage diagnostics for improved patient care and workflow efficiency.
⚠️ Please Note: A Zoetis account needs to be established before the integration can be enabled.
✅ How to Enable the Integration
This is the first step in setting up the Zoetis integration. You will need your Zoetis account credentials in order to complete the enablement.
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Click on Settings
Click on Integrations
Click on the green + icon for the Zoetis Reference Laboratories line
Complete the form that appears. The credentials will be your Zoetis account credentials. Please reach out to Zoetis if you need assistance retrieving this information.
🗺️ How to Map Zoetis Inventory Items
In order to submit tests to ZRL, you will need to create inventory items (or edit existing inventory items, see next section). This method is if you do not have any reference laboratory items entered into your system, or if you need to add new tests into your inventory.
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To Create a New Inventory Item for the Zoetis Lab Item:
Click on Inventory
Click on New Item
Enter the name of the Zoetis test in the Name field (you can review all of ZRL’s test catalog by typing “Zoetis” first)
Once the lab is selected from the dropdown, complete the rest of the applicable fields for the new lab item
Click Save + Done
💡Tip: If you know the Zoetis test code, you can simply type that code in the name field to quickly find the needed lab
💡 Reference Add On tests need to be mapped the same way. Please see the "Submitting Lab" section to learn about the Add On test workflow.
🧪 How to Remap Existing Inventory Items
This method allows for you to edit an existing non-mapped reference lab item, and link it to the Zoetis integration.
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Navigate to the item’s profile
Click on Edit Item
Enter the name of the test in the Name field and select the applicable test from the list that appears
Click Save + Done
💡 Tip: If you know the Zoetis test code, you can simply type that code in the name field to quickly find the needed lab.
💡 Reference Add On tests need to be mapped the same way. Please see the "Submitting Lab" section to learn about the Add On test workflow.
👀 How to Submit & Review Labs
Learn the workflow of how reference labs need to be submitted. The integration is built into the process of creating a medical record for the applicable lab.
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Create a medical record under the patient’s history or in a medical note. Please be sure the Send to Lab field is set to Yes
After saving the record, you will be prompted to print the requisition form. This form must accompany the sample so that the tests will be mapped back to the applicable medical record
💡 Multiple labs can be selected within a single medical record. Multiple labs can also be combined into a bundle. Click below to learn more about bundles.
Add On Lab Tests
Add on tests can be applied to an existing reference lab. Follow the below steps to learn how.
Navigate to the applicable patients History > View Records > Laboratory / Diagnostics
Find the applicable laboratory medical record
Click on Tests > New Add on Test
Type the Add On test you need in the "Item" field and select it from the drop down
💡 Tip: A requisition lab form can be printed at a later time if needed. This is done by navigating to the applicable record, and selecting to "Print Requisition Form" on the top left.
Reviewing Results
Test results will be automatically imported into the applicable medical record. A task will notify the ordering provider of the record that results are available for viewing. Results will include the test values, reference ranges, and a history of prior tests that were run for this patient.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
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Click the arrow to view frequently asked questions
Do I need a Zoetis account before setting up the integration?
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Yes. A Zoetis account must be established before the integration can be enabled in DaySmart Vet. Once you have your account credentials, navigate to Settings > Integrations and select the green + icon next to the Zoetis Reference Laboratories line to complete setup.
How do I map Zoetis tests to inventory items?
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Each Zoetis test must be linked to an inventory item before it can be submitted. You can either create a new inventory item or edit an existing one. In both cases, enter the test name (or Zoetis test code) in the Name field and select the matching test from the dropdown. Save the item when finished.
Can I submit multiple lab tests within a single medical record?
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Yes. Multiple tests can be selected within a single medical record and can also be combined into a bundle for submission.
What do I do with the requisition form after submitting a lab order?
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After saving the medical record, you will be prompted to print a requisition form. This form must accompany the physical sample so that results are correctly mapped back to the patient's medical record. If needed, the requisition form can also be printed at a later time from within the applicable record.
How will I know when lab results are ready?
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Results are automatically imported into the corresponding medical record once available. The ordering provider will receive a task notification indicating that results are ready for review. Results include test values, reference ranges, and a history of prior tests run for that patient.