📝 Overview
This article explains how to enable the Vetek integration and map your inventory items to Vetek's database so you can submit lab requisitions and receive results directly within the platform.
🔑 Enabling the Integration
Click Settings > Integrations from the left hand navigation or the Integrations if you are in the Settings module
Click the green plus icon on the Vetek integration row
Complete the form that appears and click Enable
💡 The credentials used here are the same ones you use to log in to the Vetek portal directly.
🗂️ Mapping Inventory Items & Submitting Records
After enabling the integration, you will need to map your inventory items to the corresponding items in the Vetek database.
To map an item and submit a requisition:
Navigate to an existing inventory item and click Edit Item in the top left — or create a new inventory item if you don't have a pre-existing charge in your inventory
Delete the item name and search using the Vetek requisition code. This is the most reliable way to narrow results and confirm you're selecting the correct test. For example, for a CBC, you might enter
VT200..
If you don't know the requisition code, you can also search by typing "Vetek" or a keyword from the item name
Select the correct code from the results list. Confirm that the Base Price is appropriate, then click Save.
⚠️ Please Note: The item name must be selected from the Vetek results list. You may customize the Display Name (shown to clients) to any name you prefer.
🔬 Submitting Tests & Receiving Results
Once you have configured your test items in inventory, you can now submit tests to Vetek.
Submitting a Test
To submit a lab test for a patient, create a medical record or invoice item as usual for that item. Make sure the medical record Send to Lab field is set to Yes which is the default.
Next, print the requisition form from the dialog that appears and send it with the sample.
If you cancel the dialog that appears, you can print the requisition form at any time by navigating to the Vetek medical record and selecting Print Requisition Form from the top header.
Reviewing Results
When results are ready, the provider will receive a notification. Results can be reviewed in the original lab record on the patient file. If something goes wrong or the workflow is not followed, results may appear in the Patients module under the Unassigned Labs tab.
💡To learn more about Notifications or Unassigned Labs, click the associated button below.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
What if I don't know the Vetek requisition code?
Click the arrow to see the answer
Click the arrow to see the answer
If you don't have the code from their catalog, you can search by typing "Vetek" or a relevant keyword from the item name to browse available options.
Can I rename the item after mapping it to a Vetek code?
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Click the arrow to see the answer
Yes. While the item name must be selected from the Vetek results list, you can customize the Display Name — the name visible to your clients — to any name you prefer.
Where do results appear if the workflow isn't followed correctly?
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Click the arrow to see the answer
If the workflow is not followed or an issue occurs, results may appear in the Patients module under the Unassigned Labs tab rather than in the original lab record.