Please follow the steps below to write off an invoice within the Billing module tab:
1. Click on Billing
2. Select "Write Offs"
3. From there the clinic can add a new write off and view existing ones
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From there the clinic can select the client and desired invoice to write off:
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​Another option would be viewing invoices within the Billing module:
1. Click on Billing
2. Click on Invoices
3. From there you can view all invoices
4. Use the tool icon gear to write off
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​The clinic can also write off invoice within the client's profile:
1. Navigate to the clients profile
2. Click on Billing
3. Select View invoices
4. Use the tool icon gear to write off