Please follow the steps below to write off an invoice within the Billing module tab:
1. Click on Billing
2. Select "Write Offs"
3. From there the clinic can add a new write off and view existing ones
From there the clinic can select the client and desired invoice to write off:
Another option would be viewing invoices within the Billing module:
1. Click on Billing
2. Click on Invoices
3. From there you can view all invoices
4. Use the tool icon gear to write off
The clinic can also write off invoice within the client's profile:
1. Navigate to the clients profile
2. Click on Billing
3. Select View invoices
4. Use the tool icon gear to write off