Skip to main content
All CollectionsBilling
Working with Invoices
Working with Invoices
Angel Horowitz avatar
Written by Angel Horowitz
Updated over a week ago

For more information about creating an invoice as part of converting an estimate, please see Working with Estimates.
​

Medical records will automatically add charges to the applicable invoice.


​To create an invoice when checking in an appointment:

  1. Navigate to the applicable appointment

  2. Click on the appointment

  3. Click on "check in"

  4. Set the "billing" field to create an invoice

  5. Complete the check in process

Save a step and set the "billing" field by default. Simply set the "Check In Billing" configuration under Settings to the desired default.


​To create an invoice from the Billing module:

  1. Click on "Billing"

  2. Click on "invoices" and select "new invoice"

  3. Complete the form that appears

  4. Click "save"

To create an invoice from a client's profile:

  1. Navigate to the client's profile

  2. Click on "billing," hover over "new transaction," and select "new invoice"

  3. Complete the form that appears

  4. Click "save"

To edit an invoice:

  1. Navigate to the applicable invoice

  2. Click on "edit invoice"

  3. Make the desired changes

  4. Click "Save"

To delete an invoice:

  1. Navigate to the applicable invoice

  2. Click on "Delete Invoice"

  3. In the form that appears, select whether to preserve the related medical records, and confirm your intent to delete the invoice

To lock an invoice:

  1. Navigate to the applicable invoice

  2. Click on "edit invoice"

  3. Change Status to "Locked"

  4. Click "Save"

When a staff member is making a payment to an invoice, other users will be locked out from being able to add new payments, new records or edit the invoice. Other staff members will see options greyed out or a warning that a new payment is in process.

Locking an Invoice prevents a user from adding new items to it. A user with edit invoice permissions may unlock the invoice.

You can set invoices to lock automatically after a set time. See: Locking Invoices

Did this answer your question?