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Enterprise Portal: Getting Started Guide

Learn what the Enterprise Portal is, how to set it up, and navigate its key features—including customizing your dashboard.

Blake Nadilo avatar
Written by Blake Nadilo
Updated this week

🚨 The enterprise portal is in beta with our product team and select clinics, with a broader release for consolidators and large multi-clinic businesses planned in the future.

📝 Overview

The Enterprise Portal is a centralized platform designed for consolidators and large multi-clinic businesses to connect and manage multiple clinic locations, departments, and teams within a single digital hub. It enables efficient onboarding, maintenance, and management of clinic data and records, while providing access to performance insights, analytics, and reporting.

With our enterprise portal, management can easily monitor clinic performance, review financial and operational reports, and ensure consistency with inventory and settings across all locations. It also improves communication and coordination between teams—helping maintain standardized procedures, pricing, and client experiences.

⚠️ The Enterprise Portal currently supports inventory management, with additional modules and analytics features planned for future releases as the portal continues to expand. Click the button below to access the Inventory Management article.


✅ How to Setup an Account & Add Users

You will need to work with one of our team members in order to get started with your enterprise portal.

🎥 Video Overview

Click the arrow to learn how to setup an account & add users to the enterprise portal

How to Setup an Account

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If your clinic is interested in gaining access, please contact your Account Manager or email [email protected]. Our team will need to link your selected accounts on the backend, connecting them under a single Enterprise Portal.

How to Add Users

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To add a user, navigate to Settings > Users under the Navigation sidebar.

There are 2 roles to choose from: Enterprise Admin or Auditor.

  • Enterprise Admin: Full access to read and write.

  • Auditor: Only has read permissions.

To add a user, click the Add User button on the top right.

Select the role from the Role field dropdown, and enter the users email address in the Email field. Click Save when done, and the user will receive an email with access to the enterprise portal.

How to Adjust Screen Settings and Log Out

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In the bottom-left corner of the portal, beneath the Navigation menu, you’ll see your name. Click it to choose your screen lighting preference. From left to right, the icons represent daytime (sun), nighttime (moon), and your device’s system setting (screen).

To log out, you will find the Log out option below the screen lighting setting


🛠️ How to Use the Dashboard (Main Screen) & Link Clinics

When you first log in, you’ll land on the Dashboard—an overview of all your linked clinics, displaying each clinic’s month-over-month revenue. The Dashboard includes customizable widgets, allowing you to focus on the data most relevant to your business. You can also toggle linked clinics on or off using the controls in the top-right corner of the portal.

🎥 Video Overview

Click the arrow to learn how to use the dashboard & link clinics

How to Link Practices to Monitor & Analyze

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On the top right of the screen, you will see a Clinics button, with the number of linked accounts. Click on this option to manage your linked clinics.

You will be able to search a specific clinic from the search bar at the top. Any clinic that is toggled on (in green) will be linked to the portal. To unlink a clinic, simply toggle the switch off next to the clinic name.

On the bottom of the form, save time when needed and you can Select all, Deselect all or Reload the list of clinics. Make sure to select Save & Apply when your edits are complete.

How to Customize the Dashboard Widgets

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When you first log in, you’ll land on the Dashboard—your central hub for all your linked clinics.

The Dashboard is customizable, allowing you to focus on the data that matters most to your business. You can personalize your Dashboard by adding or removing widgets. Click the gear icon on the top right, just below the Clinics button.

Choose Add a widget, and from the list that appears, select the widgets that best fit your needs. Each one will appear on your Dashboard as soon as it’s clicked.

You can rearrange their order by dragging them around or expand any widget by hovering over it and selecting the expand icon in the bottom-right corner.

To remove widgets, you can delete a single widget by selecting the red X on its top right or remove all widgets at once by choosing Remove All Widgets. Additionally, you have an Undo option if you wish to undo any widget you deleted.

When you’ve finished making adjustments, click the X on the top right to close the customization menu.


🔔 How to Manage Notifications & Access Change Log

Once changes are processed in the portal, administrators at the affected clinics will receive hourly notifications through their account notifications. These notifications will have links to the changes, in order for the administrator to keep up to date. Additionally, there is a report called Enterprise Portal Change Log, where these changes can be tracked.

Click the arrow to learn about notifications and the change log report

Notifications

In order to receive a notification for any changes, navigate to your Notification Settings.

Make sure you are opted in to the System type notification type.

When changes are made to a specific locations, the admin(s) at the location are notified and a link is provided to the Enterprise Portal Change Log.

Report

To access the Enterprise Portal Change Log, navigate to Reports > Enterprise.

This report will display Title, Module, Type, Changes and Changed At field.


❓Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions

Click the arrow to view frequently asked questions

1. What is the Enterprise Portal?

The Enterprise Portal is a centralized platform designed for consolidators and large multi-clinic businesses to manage multiple clinic locations, departments, and teams in one place. It provides tools for onboarding, maintaining clinic data, monitoring performance, and accessing analytics and reporting across all linked locations.

2. Who is the Enterprise Portal designed for?

The Enterprise Portal is built for organizations with multiple clinic locations, such as consolidators and enterprise-level veterinary groups. It helps leadership and management teams maintain consistency, monitor performance, and streamline operations across all clinics.

3. What features are currently available in the Enterprise Portal?

Currently, the Enterprise Portal supports inventory management, allowing organizations to maintain consistent inventory settings across all linked clinics. Performance insights, analytics, and additional modules are planned for future releases as the portal continues to expand.

4. How do I get access to the Enterprise Portal?

To get started, you’ll need to work with a DaySmart team member. If your clinic is interested in access, contact your Account Manager or email [email protected]. Our team will link your selected clinic accounts on the backend under a single Enterprise Portal.

5. What user roles are available, and what permissions do they have?

There are two user roles available:

  • Enterprise Admin: Full read and write access to the portal.

  • Auditor: Read-only access.
    Admins can add users by navigating to Settings > Users, selecting a role, and entering the user’s email address.

6. How can I monitor clinic performance and changes?

From the Dashboard, you can view month-over-month revenue and other performance metrics for all linked clinics using customizable widgets. Additionally, any changes made through the portal are tracked in the Enterprise Portal Change Log, which can be accessed via Reports > Enterprise, and administrators receive hourly notifications for relevant updates.

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