🚨 The enterprise portal is in beta with our product team and select clinics, with a broader release for consolidators and large multi-clinic businesses planned in the future.
📝 Overview
The inventory management section provides tools to efficiently manage and monitor inventory across multiple business locations. From adding and editing items to tracking stock levels, pricing, and sales performance, this feature helps maintain accurate records and streamline inventory operations. Users can customize layouts, perform bulk updates, and access real-time data to make informed inventory decisions.
💊 How to Manage Items
This section provides all the tools needed to organize, track, and maintain your inventory records. From adding new items and editing details to performing bulk updates and saving custom filters, this area streamlines day-to-day inventory management. Use the collapsible sections below to explore how to efficiently view, modify, and control your item data. To access the Items section, navigate to it from under the Inventory section on the main menu. Click on any item in the list, and it will bring you to that item details within the listed clinic.
🎥 Video Overview
Click the arrow to learn how to manage items
Click the arrow to learn how to manage items
Understanding the Items Grid - Overview and Adding Data Columns
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Click the arrow to learn more
Once in the items section, all linked clinic items will be shown and he grid organizes your inventory into sortable columns, which can be customizable to show only the data you need.
Item name & Display Name
Category & Item Type
Controlled Status
Price
Base Quantity (UOM)
Balance
Status (Active/Inactive)
Business location
Additional fields (NDC, route, location, next due, print label, print on invoice and instructions)
💡 You can click any column and drag the column to the right of left to reorder as desired.
Need to add or remove any data columns? Click the 3 dots at the top of any column, and select the Choose Columns option from the dropdown.
Once selected, you will be presented with list of columns. Simply uncheck the column box to remove or check the box to add the desired column. Search or scroll to see all available columns.
Filtering & Sorting
Click the arrow to learn more
Click the arrow to learn more
Filtering
Any column can be filtered by clicking the filter button (3 descending lines) on the top of the column.
Click the dropdown from the first field, which will give you your filter options. This is how you will narrow down exactly what data you want to see n this column.
Next, type in the search field what you are filtering for. The system will search in live time based off the filter chosen and text typed in.
💡 If needed, you will have an option for AND or OR to choose from if you need to filter multiple items. And shows results that meet all selected conditions, while Or shows results that meet any of the selected conditions.
🧠 For example, if you need to find specific item(s), you could select Contains and type Rabies in the search (leaving the second contain This would pull up all rabies items across the linked clinics. The more or less you type in the search field will determine the results.
Saving Filters
You can streamline your filtering by using the Save Filter option on the top right of the screen.
This feature lets you apply filters to individual columns, then save your customized view by clicking Save Filter and assigning it a descriptive name—making it easy to reuse those specific filters whenever needed.
Once created—for example, a vaccine item filter—it appears at the top of your items grid, allowing you to quickly apply those saved parameters anytime. You can created multiple saved filters as needed for your clinic management.
Sorting
You can easily sort your columns by using the 3 bots on the top of a columns.
Once clicked, your sorting options will be shown.
Sort Ascending & Sort Descending: Ascending order sorts items numerically first, followed by alphabetically from A to Z. Descending order reverses this, displaying items from Z to A. Once a option is chosen, you can choose the Clear Sort option from the 3 dots.
Pin Column: Pin Left moves the selected column to the far-left side of the grid, while Pin Right moves it to the far-right. You can also choose No Pin to remove a column’s pinned status. Multiple columns can be pinned at once—when a new column is pinned, it will appear next to the one that was pinned first.
Autosize This Column & Autosize All Columns: This Column will automatically set the column to a proper sized, based on the data shown in the specific column chosen. All Columns will do the same to all the columns in the grid.
Choose Columns: Once selected, you will be presented with list of columns. Simply uncheck the column box to remove or check the box to add the desired column to the grip. Search or scroll to see all available columns.
Reset Columns: This will reset all the sorting you have applied.
Editing Items: Individual and Bulk Updating
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Click the arrow to learn more
Quick Edit
Simply hover your cursor over the applicable field under a column, and select the edit button (pencil).
Once selected, make the desired change and click out of the box to save.
Editing the Full Item
Click the item name from the grid, which will take you into the item's profile.
Click Update Item on the top right of the item's profile. Additionally you can Delete Item if needed.
You will be presented with a form, where you can edit any of the fields as needed. On the bottom of the form, there is a Show Advance button, where it will unhide the Minimum Price, National Drug Code, Route and Location fields.
Once you have made the desired edits, click Save on the bottom right.
Bulk Updating
In order to bulk update, filter for your desired items. Check the box next to the items that need updating. If there are multiple items filtered for, select the checkbox at the top, next to the Name field and all filtered items will be selected. Next, select Update from the Bulk Actions button. If needed, Delete can be selected from the Bulk Actions dropdown as needed.
Any items can be deselected at this point using the checkbox next to the item if needed. Confirm your intend to edit the selected items, and click Next on the bottom right. On next page, you will need to select which fields need to be edited.
Once the field is selected, you will be able to make your edit. Once the field(s) have been edited, click Next on the bottom right.
There is the Save Draft option on the finally, review & confirm page.
If selected, give it a name and save. You will be able to access this draft from the top of the item grid.
Otherwise, if you are ready to apply the changes, select Save & Apply.
💡 There will be a popup in the bottom right corner which allows for the update to be undone. This popup only lasts for 10 seconds.
⚠️ When you select more than 200 records, the system runs the update as a background process. Depending on how many records are selected, this may take anywhere from a few seconds to several minutes.While the update is running, you’ll see a progress bar showing the status. During this time, the system is temporarily in read-only mode, so you won’t be able to edit other items. This helps prevent conflicts while your updates are being processed. Once the process is complete, full editing access will be restored automatically.
⚠️ When bulk updating items, you information you enter in the specific fields will apply to all items getting updated.
Creating a New Item
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Click the arrow to learn more
There is the ability to add a new inventory item to any clinic(s) linked to the portal. To create a new item, start by clicking the green Add Item button on the top right.
The first field will require you to select the clinic or clinics to add the new item to.
Next, fill in all the item fields. There is an option for Show Advanced options on the bottom, which allows you to add additional item details.
💡 Click the button below to learn about adding new inventory items, and what each field means.
Click Save on the bottom right when done, and the item will be added to the applicable clinic(s).
📄 How to Manage Categories
Inventory categories play a key role in organizing and managing large product databases efficiently. They group similar items under shared classifications—such as vaccines, medications, or supplies—making it easier to track stock, analyze trends, and generate accurate reports. In an enterprise portal, categories can be standardized across multiple locations to maintain consistency, reduce manual setup, and ensure all clinics follow the same structure for streamlined inventory control.
Click the arrow to learn how to manage categories
Click the arrow to learn how to manage categories
💡 Managing categories follows much of the same process as managing items. If you’re familiar with the steps in the Items section, you can apply a lot of those same actions when working with categories.
Understanding the Category Grid - Overview and Adding Data Columns
Click the arrow to learn more
Click the arrow to learn more
Once in the categories section, all linked clinic categories will be shown and the grid organizes your categories into sortable columns, which can be customizable to show only the data you need.
Name
Description
Type
Class
Group Category
Status
Clinic
💡 You can click any column and drag the column to the right of left to reorder as desired.
Need to add or remove any data columns? Click the 3 dots at the top of any column, and select the Choose Columns option from the dropdown.
Once selected, you will be presented with list of columns. Simply uncheck the column box to remove or check the box to add the desired column. Search or scroll to see all available columns.
Filtering & Sorting
Click the arrow to learn more
Click the arrow to learn more
Filtering
Any column can be filtered by clicking the filter button (3 descending lines) on the top of the column.
Click the dropdown from the first field, which will give you your filter options. This is how you will narrow down exactly what data you want to see n this column.
Next, type in the search field what you are filtering for. The system will search in live time based off the filter chosen and text typed in.
💡 If needed, you will have an option for AND or OR to choose from if you need to filter multiple items. And shows results that meet all selected conditions, while Or shows results that meet any of the selected conditions.
🧠 For example, if you need to find specific item(s), you could select Contains and type Rabies in the search (leaving the second contain This would pull up all rabies items across the linked clinics. The more or less you type in the search field will determine the results.
Sorting
You can easily sort your columns by using the 3 bots on the top of a columns.
Once clicked, your sorting options will be shown.
Sort Ascending & Sort Descending: Ascending order sorts items numerically first, followed by alphabetically from A to Z. Descending order reverses this, displaying items from Z to A. Once a option is chosen, you can choose the Clear Sort option from the 3 dots.
Pin Column: Pin Left moves the selected column to the far-left side of the grid, while Pin Right moves it to the far-right. You can also choose No Pin to remove a column’s pinned status. Multiple columns can be pinned at once—when a new column is pinned, it will appear next to the one that was pinned first.
Autosize This Column & Autosize All Columns: This Column will automatically set the column to a proper sized, based on the data shown in the specific column chosen. All Columns will do the same to all the columns in the grid.
Choose Columns: Once selected, you will be presented with list of columns. Simply uncheck the column box to remove or check the box to add the desired column to the grip. Search or scroll to see all available columns.
Reset Columns: This will reset all the sorting you have applied.
Creating a New Category
Click the arrow to learn more
Click the arrow to learn more
To create a new category, select the Add Category button on the top right.
Fill in the form that appears. The For Clinic, Name, Class and Type fields are required in order to save.
Once the form is completed with the required field, select Save. Items can then be moved to added or moved to the new category as needed from the Items page.
Editing Categories
Click the arrow to learn more
Click the arrow to learn more
Quick Edit
Simply hover your cursor over the applicable field under a column, and select the edit button (pencil).
Once selected, make the desired change and click out of the box to save.
Deleting a Category
⚠️ Deleting a category can only be done if there are no items in the category.
Select the checkbox next to the item and select the Actions button, and select Delete.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
1. What is the Inventory Management section used for?
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Click the arrow to see the answer
The Inventory Management section allows you to manage and monitor inventory across multiple business locations. It helps you add and edit items, track stock levels, pricing, and sales performance, and maintain accurate, real-time inventory records for informed decision-making.
2. How do I access and view inventory items?
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Click the arrow to see the answer
To access inventory items, navigate to Inventory from the main menu and select Items. This will display all linked clinic items in a customizable grid. Clicking on any item opens its details for the selected clinic.
3. Can I customize which columns appear in the Items or Categories grid?
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Click the arrow to see the answer
Yes. Click the three dots at the top of any column and select Choose Columns. From there, you can check or uncheck columns to add or remove them. You can also drag columns left or right to reorder them.
4. How do filtering and sorting work in the inventory grid?
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Click the arrow to see the answer
You can filter any column by clicking the filter icon at the top of the column and selecting a filter condition (such as Contains or Equals). Sorting options are available through the three dots on each column, allowing you to sort ascending or descending, pin columns, autosize columns, or reset sorting.
5. Can I save filters for future use?
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Click the arrow to see the answer
Yes. After applying filters, click Save Filter in the top-right corner, give the filter a descriptive name, and save it. Saved filters appear at the top of the grid and can be reused anytime for quick access to frequently viewed data.
6. How do I quickly edit an individual inventory item?
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Click the arrow to see the answer
You can use Quick Edit by hovering over a field in the grid and clicking the pencil icon. Make your change and click outside the field to save. A temporary popup appears allowing you to undo the change within 10 seconds.
7. What’s the difference between quick editing and full item editing?
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Click the arrow to see the answer
Quick Edit allows you to update individual fields directly from the grid. Full item editing is done by selecting an item, choosing Update from the Actions menu, and editing multiple fields through a form—including advanced fields—before saving or applying changes.
8. How does bulk updating inventory items work?
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Click the arrow to see the answer
To bulk update items, filter the grid to the desired items, select the checkbox at the top to select all filtered results, and choose Update from the Actions menu. Any changes applied will affect all selected items. Updates involving more than 200 records run as a background process.
9. How do I create a new inventory item?
Click the arrow to see the answer
Click the arrow to see the answer
Click the Add Record button in the Items section. Select the clinic or clinics where the item should be added, complete the required fields (and optional advanced fields if needed), then click Save. The item will be added to the selected locations.
10. What should I know about managing and deleting categories?
Click the arrow to see the answer
Click the arrow to see the answer
Categories help organize inventory items and can be managed similarly to items. You can create, edit, and filter categories from the Categories section. However, a category can only be deleted if it contains no items, ensuring inventory data remains accurate and organized
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