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Managing Discounts
Managing Discounts

Learn how to set up discounts and the different ways to apply them.

Angel Horowitz avatar
Written by Angel Horowitz
Updated over a month ago

Overview

Discounts are set up in the configurations of the settings. You can have percentage based or dollar amount discounts. Discounts can be applied to a client's profile for automatic discount application, to a specific invoice item(s), entire invoices or estimates.

Setting Up New Discount

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  1. Click on "Settings"

  2. Click on “Configuration” and select “New Discount”

  3. In the form that appears, select whether the discount should apply to "All inventory categories", or "Specific inventory categories". If specific categories, please select the sub categories the discount will apply to and select "Next"

  4. In the form that appears, select the amount of the discount for each category selected in the prior step, and whether the discount should be a fixed amount or a percentage

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  5. Click “Save + Done” to save the current discount and close the form, or “Save + Add New” to save the current discount and create another discount.

A new discount can also be created and added when applying a discount to an invoice or estimate. For more information, see “Applying Discounts” below.

Edit and Deleting Existing Discount

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Editing Discounts:

  1. Click on "Settings"

  2. Click on “Configuration” and select “View Discounts”

  3. Click on the gear icon for the discount you wish to edit and select “Edit Discount”

  4. Make the desired edits in the forms that appear and click "Save"

Deleting a Discount:

You can delete or disable a discount from the gear icon to the right of the applicable discount. You can delete a discount if it has never been used. When viewing your existing discounts, there is a column named "Used". If any discounts are listed as "No", the discount can be deleted from the gear icon. If a discount is listed as "Yes", you will be able to disable the discount if it is no longer needed.

Edits made to an existing discount will only apply to new uses of the discount. Existing applications of the discount will not be impacted.

A discount that has been used can only be disabled. It will no longer be available for use after it is disabled, and existing applications of that invoice will not be impacted.

Applying Discounts

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Discounts can be applied to estimates, invoices, specific line items, and to a client profile.

To apply a discount to an estimate or invoice:

  1. Click on “Apply Discount” in the navigation bar

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  3. Select the discount in the form that appears, and click “Apply”

Any discount that is already applied will be overwritten when a new discount is applied.

Discounts given as part of a wellness plan will take priority over discounts applied to the invoice or estimate directly.

To apply a discount to a line item in an estimate or invoice:

  1. Click on the gear icon on the applicable line item, and select “Edit Item”

  2. In the “Discount” field, select the discount to apply, or select “Custom Discount” to apply a custom discount for that line item

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  4. Click “Save + Done”

A default discount can also be applied to a client’s profile. A discount applied to a client’s profile will automatically apply to all invoices and estimates created for that client.

To apply a discount to a client’s profile:

  1. Navigate to the applicable client profile under Clients

  2. Click “Edit Profile” in the navigation bar

  3. Select the discount to apply in the “Discounts” field

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  5. Click “Save + Done”

Price Tiered discounts can also be used in DaySmart Vet, however they are set up differently. Please click HERE to learn about price tiers and quantity discounts.




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