Overview
This article provides a quick guide on how to manage clinic operating hours and control staff access during after-hours within a software system
How to Set Practice Hours
Click on "Settings"
Click on "Configurations" and select "View Clinic Hours"
Set the hours as applicable
Click "Save"
Click here to learn more about setting up clinic hours
How to Restrict (or permit) Staff Member's Access After-Hours
Click on "Settings"
Click on "Staff"
Click "Edit" next to the applicable staff member's name
Click on "Edit Profile" on the top right
Change the "After-Hours" field as desired. Cannot log in after hours means the staff member has 15 minutes before the clinic opens, and 15 minutes after the clinic closes to be logged in. This is based on the clinic hours configuration.
Click "Save" on the top right
How to Configure the IP Address Login Restriction Configuration
Enabling the extension allows you to specify which IP addresses have access to sign in to your staff accounts. An IP address is a unique numerical code assigned to every internet connection. We recommend that you set up IP restrictions if you'd like your staff to be able to sign into your site ONLY when they are in your vet clinic. Follow the steps below to enable and configure this feature.
Click on "Settings" and scroll down to the "IP Address Login Restriction" Configuration
Click the edit option on the right of the configuration
Enter in the roles that are restricted to the clinic IP address by clicking in the "Restricted roles" field and making the role selection
Enter in the IP address that the roles are restricted to, in the "Allow from" field and click "Save"
Click here to access a website that will assist with finding your clinic's IP address
FAQs
How do I set my clinic’s practice hours?
To set clinic hours, go to “Settings,” click on “Configurations,” and select “View Clinic Hours.” Set the hours as needed and click “Save.”
How can I restrict or permit staff access after clinic hours?
Navigate to “Settings,” then click on “Staff.” Select “Edit” next to the staff member’s name, click on “Edit Profile,” adjust the “After-Hours” field, and click “Save.”
What does ‘Cannot log in after hours’ mean?
This setting means the staff member can only log in up to 15 minutes before the clinic opens and up to 15 minutes after it closes, based on the configured clinic hours.
How do I enable IP address login restrictions for staff accounts?
Go to “Settings,” scroll to the “IP Address Login Restriction” configuration, click “Edit,” assign the restricted roles, enter the allowed IP address, and click “Save.”
Why should I use IP address login restrictions?
Using IP address restrictions ensures that staff can only sign into their accounts while physically present in the clinic, enhancing security and access control.