Daysmart Vet has pre-made default emails that will be sent to your clients to help ensure that clear communication to your clients is possible from day one. To view the content of these default emails, click here.
To change the default for general types of email communications:
Click on Settings
Click on "configuration" and select "view email defaults"
Click on the edit icon next to the email you wish to change
Update the subject line
Select the desired letter template that will be used as the default message
Click the save icon
You can also create a custom email that can be sent to your clients if you wish to not use the pre-made default emails. In order to do that, you will first need to create a letter. Once that letter is made, you may follow the steps above to change the default for the type of communication you wish to edit.
For more information about using letter templates, please see Working with Letters . |
To change the default for specific appointment types:
Click on Settings
Click on "configuration" and select "view appointment types"
Click on the edit icon next to the appointment type you wish to change
Select the desired letter template for the confirmation and/or reminder that will be used as the default for this appointment type
Click "save"
If no defaults are selected for a particular appointment type, the default set for that type of communication will be used (i.e., the default set under configuration > view email defaults). If no default is selected for a communication type, the system default will be used. |
For more information about creating custom appointment types, please see Managing Appointment Types. |