Overview
The Label Printer Manager is required to print prescription labels in DaySmart Vet because it connects your computer to your label printer, ensuring labels are formatted correctly and sent to the right device. Without it, the system cannot communicate with your printer to generate and print prescription labels.
Process for downloading and installing the Label Printer Manager
1. Download the Label Printer Manager. The Label Printer Manager can be found under the Configurations > View Configurations in Settings. Click the gear icon to the right of “Label Printer Manager”. Select the operating system, copy the API key (you’ll need this later), and click “Download” to begin the download.
2. Run the installer. After the installer downloads, double-click on the file to begin the installation process. For Macs, the installer may be ejected once the installation process is done.
On Windows you may see a warning message pop up. Click on "More Info" and select "Allow" or "Continue" to continue the installation process.
At this time Apple has not completed its certification process, so the manager will need to be manually opened by navigating to Applications, right clicking on “Label Print Manager”, and selecting “Open". Select “Open” in the warning window that appears (you may need to do this twice to get the “Open” option).
If the installation is blocked due to an installed anti-virus program, you’ll need to create an exception in that program in order to continue to perform the install.
3. Enter API Key in the window that appears. Copy the API Key that was provided when enabling the add-on, and click “Next”.
4. Select the label printer. Check the box next to the label printers that appear in the list, and click “Share Selected Printers”.
5. Confirm the connection. If the connection was successful, the label printers selected in the prior step will appear under Settings > Configuration > View Printers.
Setting a Default Label Printer for Automatic Prescription Printing
If you have multiple label printers, you can set one as the default in the "View Printers" configuration. This ensures that labels for specific inventory items print automatically when the item is added to a new record. To enable this, go to the inventory module, find the item, and set the "Print label" field to "Yes" When this item is added to a new record, the "Label" field will automatically use your default printer.
Click here to learn more about adding a new inventory Item and the "Print label" option on a specific inventory item.
Setting Label Size, Label Type and Label Footer (Optional)
Navigate to Settings > Configurations > Label Settings. Click the pencil edit button on the right, and make your label size selection. There are 2 options, 2-1/8" x 2-3/4" or 2-1/8" x 2-4".
Next, select the "Label Type", which is either "Default" or "Expanded Details". Expanded details will add the "Given By" field from the medical record and "MFG"(Manufacturer listed on the associated purchase of the inventory item used on the record).
There is the option to add a "Label Prescription Footer". This will appear on the bottom of the printed label.
Click the save icon on the right when finished.
You can view a preview of the label, based on the available sizes and label type. Click the red text of the option you would like to view.
Label Preview of Expanded Details in Size 2-1/8" x 4":
Possible Issue when Printing the First Time
When attempting to print the first time, there is a pop-up that comes up in background during first prints. Find the pop-up and click "Don't ask me again" box before clicking "Normal". If it didn't print the right way, try the rotate 180 degrees. If this looks good print again, find pop-up click the "Don't ask me again" box before clicking rotate.
This pop-up box will be hidden behind the web browser. Please minimize everything to find the pop-up.
FAQs
1. Why is the Label Printer Manager required in DaySmart Vet?
The Label Printer Manager is essential for printing prescription labels because it connects your computer to your label printer, ensuring proper label formatting and successful communication between the system and your hardware.
2. Where do I find the Label Printer Manager download?
The Label Printer Manager can be downloaded from the Configurations section in Settings. It includes selecting your operating system and copying an API key used during setup.
3. What should I do if installation is blocked or my operating system shows a warning?
On Windows, you may need to allow the installation through a system prompt. For macOS, the application may require manual opening due to certification restrictions. Antivirus software may also block the install, requiring an exception to proceed.
4. How do I connect my label printer after installation?
Once the manager is installed, enter the API key, select the printers from the list, and share them. A successful connection will display the printers in the View Printers section under Configurations.
5. Can I set a default label printer for automatic printing?
Yes, you can assign a default label printer in the View Printers configuration. Inventory items marked to print will automatically use the default printer when added to a new record.
6. How do I customize label size, type, or add a footer?
You can adjust label size, type, and footer text in the Label Settings section of Configurations. Two sizes and two layout types are available, with optional additional information and footer customization.
7. Is there a way to preview the label before printing?
Yes, you can view a label preview based on selected size and type by clicking the preview link in red text within the Label Settings page.
8. What should I do if nothing prints the first time?
The first print may trigger a hidden pop-up asking for a format preference. Minimize all windows to locate it, check “Don’t ask me again,” and select “Normal” or “Rotate” based on how the label appears.