Overview
Access our e-learning courses directly from your account to learn how to set up, use, and enhance your knowledge of our system. These self-guided courses allow you to start and stop at any time, so you can learn at your own pace. Currently, we offer the following courses:
Admin Training
Inventory
Workflow
Boarding
Treatment Board
Report Highlights
Online Booking
Wellness Plans
How to Access E-Learning
Quickly access our e-learning platform from the question mark in the shortcut bar. E-Learning is a single sign on (SSO), which will automatically sign you into your e-learning account once the "E-Learning" button is selected.
Navigating E-Learning
Once in the academy, you will have 3 tabs to choose from:
All Courses
My Trainings
Essential Courses
All Courses
This tab will contain all the courses that are currently available. Each course will have a description of what is included in the course.
My Trainings
This tab contains any courses that you have started and completed. Each course will display a status of how far along you are, or if it is completed. To resume any course that has been started, this is the folder to utilize. The course(s) will pick up where you left off.
Essential Courses
This tab contains the Admin, Inventory and Workflow courses. These three courses are considered the "Essential" courses in order to properly use DaySmart Vet.
Once an essential course is completed, the user will receive a "Certificate of Completion", which will be emailed to them.
Starting and Completing a Course
Simply click on the desired course to get started. The course outline can be seen from the main course page, which will show every task within the course.
To start, select the green "Start" button to the right of the course name.
Next, select the green "Get Started" button on the top of the page.
Every course will start with an introduction. Please read through the introductions for course highlights and callouts, which contain important information about the course.
At the end of each course, you’ll be prompted to complete a survey. The survey includes four required multiple-choice questions and three optional open-ended questions. To complete the course, all required questions must be answered and submitted. Your feedback helps us continually improve our courses to enhance the user experience.
Support Options
Our help center widget is accessible directly through the e-learning academy. It is found on the bottom right of the screen.
Once clicked, it will open up our help center. You can utilize the following options to get support:
Send us a message: This allows you to send a chat to our support team
Search for help: Search our help center articles
Support Options: Learn about the three ways to get in touch with a support agent: Chat, Email or Phone
If you are a customer currently going through a data migration, please reach out to your assigned onboarding specialist. All other customers, please reach out to our support team.